Background: Nursing care closely influences patientsâ?? satisfaction with the overall quality of care, and the importance\nof measuring patient satisfaction with nursing care cannot be emphasized enough. Data are however scarce regarding\npatientsâ?? perception of quality of nursing care in Ethiopia. We performed this study to assess patientâ??s perception of the\nquality of nursing care in a tertiary center in Ethiopia.\nMethods: Data were collected prospectively using Quality of Nursing Care Questionnaires-patient of Safford & Schlotfeldt.\nA total of 340 patients were included using systematic random sampling and data were analyzed using SPSS for windows\nversion- 20.\nResult: The nursing care performance was highest for nurse-physician relation (mean = 3.95) and low for education and\nhome care preparation and physical care (mean score of 2.79 and 2.89 respectively). The emotional care and nurse\nadministration mean score were 3.5 and 3.83 respectively. The overall nursing quality was neither satisfying nor\ndissatisfying (mean of 3.39). While only 36% of the respondents were satisfied with the nursing care, patient\neducation has the strongest (AOR of 7.4) association with satisfaction.\nConclusion: Patients perceived low quality of physical care, education and preparation for home care but\nbetter nurse-physician relation and nursing administration. However the overall quality measure was neither\nsatisfying nor dissatisfying. This calls for an action from the health care administrators, educators and other\nstakeholders to improve the patient perception of quality nursing care.
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